1. Services Provided
EngageTechSuite offers the following Business Solutions and Design & Print Solutions:
- Business Registration
- Standard Business Profile
- Comprehensive Business Profile
- Standard Business Plan
- Comprehensive Business Plan
- Standard Business Proposal
- Comprehensive Business Proposal
- Logo Design
- Letterhead Design
- Email Signature Design
- Business Card Design
- Website Design
- And many more...
2. Service Packages
2.1. Package Details
Service packages are outlined in detail on our website or can be provided upon request. Each package includes specific pricing, services, and turnaround times.
2.2. Customization
Additional customization beyond the standard offerings may incur extra fees.
3. Payment Terms
3.1. Payment Methods
Payments can be made via bank transfer, credit card, or other approved payment methods.
3.2. Full Payment Requirement
Full payment is required before any work begins. No work will be initiated until payment is received in full.
3.3. Late Payments
Delays in payment may result in additional fees and potential delays in service delivery.
4. Delivery and Turnaround Time
4.1. Turnaround Time
Estimated turnaround times are specified in the package details. They start from the date we receive full payment and any necessary materials from the client.
4.2. Delivery
Final deliverables will be provided through email or another agreed-upon delivery method.
5. Revisions and Changes
5.1. Revisions
Each service package includes a set number of revisions. Extra revisions beyond the agreed amount may incur additional costs.
5.2. Changes
Major changes to the project scope or requirements after the initial agreement may result in additional fees.
6. Client Responsibilities
6.1. Information Provision
Clients are responsible for providing all necessary information and materials required for the service in a timely manner.
6.2. Feedback
Prompt client feedback is essential for on-time project completion.
7. Cancellation and Refunds
7.1. Cancellation by Client
Clients can cancel a project before work starts, but a cancellation fee may apply. If the project is canceled after work has commenced, the client is responsible for payment for work completed up to the cancellation date.
7.2. Refunds
Refunds are not available for completed or partially completed work.
8. Intellectual Property
8.1. Ownership
Clients will receive full ownership rights to the final deliverables upon full payment.
8.2. Marketing Use
EngageTechSuite retains the right to use completed projects for portfolio and marketing purposes.
9. Confidentiality
9.1. Confidential Information
EngageTechSuite will keep all client information confidential and will not share it with third parties without the client’s consent, except as required by law.
10. Limitation of Liability
10.1. Liability
EngageTechSuite is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
11. Governing Law
11.1. Jurisdiction
These terms and conditions are governed by the laws of South Africa, and any disputes will be resolved in South African courts.
12. Amendments
12.1. Changes to Terms
EngageTechSuite reserves the right to modify these terms and conditions at any time. Updated terms will be available on our website.
By engaging with EngageTechSuite, you agree to these terms and conditions. For any queries or clarifications, please contact us at +27737438167 or [email protected].
